This book explains the concept of adding value and shows staff at libraries and other organizatio...

New role changes resulting from school reform agandas such as site based managment, school choice...

Librarians have historically relied on the perceived value or goodness of the public library as a...

A thorough explanation of how a voice-of-the-customer program for libraries can give customers th...

Written specifically to address the library's role in education, this book provides guidance on p...

Baseball fans have long appreciated the value of keeping a scorecard, both as a record of the gam...

This book will help public library administrators, managers, and board members to better plan, st...

Libraries enter into strategic planning by a variety of routes, from dynamic technology and risin...

A top library consultant offers specific recommendations for helping libraries adapt to their cha...

Facing budget and personnel cuts, special librarians increasingly need to justify the cost of lib...

This guide provides library directors, managers, and administrators in all types of libraries wit...

This book addresses how colonial histories, nationalism and globalization shape equity and access...